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  • Boost the delivery of services in the public sector

    Digitize services for online environments, enhance external service, and reduce costs associated with rework and physical document management.

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Consolidate your document management processes

Despite being a task in any organization, document management needs to follow specific methodologies and care to ensure that the archive created or stored complies with archival standards.

Our information classification solutions analyze the entire informational history of the company, developing archival instruments in compliance with the law and aligned with the legal personality of the organization.

Technology

Digitize services and improve service

The mapping and automation processes digitize operational routines, speeding up the completion of tasks and generating data that can be used later to identify areas for improvement.

Count on us to digitize the entire layer of service routines through a platform that consolidates all requests and integrates with barcode generation systems and electronic signatures, ensuring that the service becomes 100% digital. For real

Technology
PORTFOLIO

Ikhon's Solutions for the Services Area

Our solutions help departments control the entire flow of requests, acting more agile and effectively in service delivery.

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    Electronic Document Management

    Digitization of document management on a platform with advanced analytics, a 360° view of processes, and integration for digital signatures, barcodes, and more.

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    Information Assessment

    Analysis and consolidation of all knowledge produced and stored to include document management routines and process adaptation for the organization’s legal personality.

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    Information Unit

    Development of all materials, routines, and best practices needed to create an internal area specialized in document management.

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    Records management

    Production of classification plans and tables of temporality according to legislative definitions and the needs of each department.

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    Technical Manuals

    Generation of documents explaining in detail the entire process required to complete a document management routine.

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    Process Mapping

    Understanding the main routines performed internally, with the design of workflows involving areas, documents, and approvals at each stage.

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    Process Automation

    Digitization of all operational processes performed internally, providing benefits such as access to a new database of analytics.

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    LGPD Compliance

    Consultative and operational support to create and adapt processes and workflows within the organization in accordance with data privacy and security laws.

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    LGPD Audit

    Review of previously implemented documents and processes to analyze potential areas of concern to bring the organization into compliance with the law.

Our Distinctive Features in Dealing with the Offer of Services

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    Adaptable Web Platform

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    Compliance with LGPD

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    Use of global methodologies

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    Experience in governmental routines

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    Highly specialized team

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    Focus on information security

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    Instrument adaptation

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    Immersive support

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    Continuous innovation

Questions?

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