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  • Process Mapping and Automation

    Record all processes involving task execution, digitize operations, and drive the work of all

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Overview

Process Mapping and Automation

Services and solution consulting in mapping based on the Business Process Platform – BPMN focused on Digital Transformation, optimizing task execution, and enabling the rapid implementation of compliance and quality policies.

Process mapping work utilizes the Business Process Model and Notation (BPMN) methodology to document all the steps for the completion of a task. This allows an understanding of how the organization is structured, identifies bottlenecks, and implements improvements in work processes.

Ikhon is specialized in process mapping and automation for public and private organizations. We analyze all legal and regulatory aspects for creating workflows and provide a flexible platform that allows clients to adjust and create new routines autonomously. We deliver high-quality work that has various positive impacts on operations.

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BENEFITS

Advantages of Process Mapping and Automation Services

Check out some of the benefits that implementing this service can provide to businesses

  • Understanding and Analysis of Demands

    Mapping deeply studies the modus operandi of all tasks performed within the organization, creating an understanding of how tasks are created and opening space for improvements.

  • Aids in Decision-Making

    Automating processes accelerates task completion and provides metrics that were previously unavailable to management. This data can be used as decision support.

  • Standardization of Work

    As most steps involved in a process are automated, task execution is leveled throughout the company. This helps eliminate issues like data loss and a lack of information.

  • Smoother Communication

    With standardized processes, the involved departments have a clearer idea of the status of each task and can contact other departments for questions or assistance with a clear idea of what needs to be done.

  • Transparency in Activities

    Unifying processes provides access to performance data from end to end in each department. This makes responsibilities for each demand clearly visible to everyone, along with the identification of necessary adjustments.

  • Time Optimization

    Automating tasks has a significant impact on the time required to complete an action, which can shift from hours (or days) to minutes. This frees employees to focus on more strategic and impactful activities for the organization.

  • Online Platform

    Mapped tasks are automated in a web system. This not only increases employee mobility, allowing them to access the status of a demand more easily but also optimizes work and reduces costs.

  • Information Security

    With functions such as permission management and view history, digitizing demand management on a web platform reinforces the protection of data stored in documents.

  • Compliance

    Compliance with data privacy laws and records management standards is taken into account during process mapping. This ensures that all workflows are auditable and verifiable when digitized.

ADVANTAGES

Benefits of Using Ikhon's Process Mapping and Automation Service

  • Modern and Flexible Electronic Document Management Platform

    Modern and Flexible Electronic Document Management Platform

    Próton is our specialized system for document management. It was developed to comply with current legislation and adapts to the needs of each institution, making it easier to control the entire document flow and requests made.

  • Technical Reference

    Technical Reference

    With over 20 years of experience in the document management sector, we have a team of records management specialists specialized in the production of archiving instruments for public and private organizations in different sectors.

  • Customized Archival Production

    Customized Archival Production

    Our team conducts an in-depth analysis of the client, understanding both its legal personality and the processes on-site, adapting process mapping to fit the local reality and ensure effective use.

  • Use of International Methodologies

    Use of International Methodologies

    In addition to complying with Conarq and regulatory agency standards, we also adopt classification standards created by international norms, such as ISO 15489 and ISO 30300.

  • Service Portal

    Service Portal

    Creation of a web portal to centralize information retrieval and document consultation, including access to analysis dashboards displaying data on platform usage.

FAQ

Questions and Answers about the Process Mapping and Automation Service

  • What is process mapping and automation?

    Business process mapping analyzes the entire chain of deliveries and approvals required to execute a product or service. From this study, a diagram is created to visually represent the operational flow and how different areas work together to deliver a specific product.

    Automation, on the other hand, uses data generated by the mapping to analyze how to digitize all processes and adapt them to an online platform.

  • How do these processes help companies become more competitive?

    Both services offer complementary advantages, including:

    • Support in decision-making
    • 360° view of workflows
    • Time optimization
    • Task standardization
    • Data security
    • Transparency for compliance actions

  • How are process mapping and automation services implemented in an organization?

    The first step is mapping, which identifies how processes are performed in the company and creates a diagram to visually represent each step of each deliverable produced by the organization.

    After this understanding, the automation work begins, where all processes are digitized and added to a web platform that will consolidate all workflow management, history, data security, information history, etc.

  • Why choose Ikhon as a partner for implementing process mapping and automation services?

    Process mapping and automation services can be used as strategic tools for records management, contributing from the archival production study to the identification of the path that the file takes within the organization.

    In addition to this operational clarity, applying both techniques offers other benefits, such as reducing errors in the transmission of documents and issues related to mishandling or incorrect management of records, which affects work quality. Therefore, integrating both services presents business and strategic advantages for an organization.

    With over 20 years of experience in this sector, Ikhon has solid experience in adapting document processes for public and private organizations of different sizes, delivering a web platform with workflows created based on internationally used methodologies and adapted to the client’s brand reality. Thus, we generate positive and lasting results in all areas impacted by this work.

Questions?

Our specialized team is ready to answer all your questions about our Process Mapping and Automation service to help you understand how hiring it can bring tangible benefits to your organization.

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